Privacy Policy for SMS Marketing

Last Updated: Oct 12, 2025

Introduction

Alira AI ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us.

Information We Collect

When you subscribe to our SMS marketing program, we collect:

• Phone Number: Your mobile phone number
• Name: Your first and last name (if provided)
• Email Address: Your email address (if provided)
• Subscription Date: The date you opted in to our SMS program
• Message Interaction Data: Information about your engagement with our messages (delivery status, opt-out requests)

How We Use Your Information

We use the information we collect to:

• Send you marketing messages, promotions, and updates about our products or services
• Process your opt-in and opt-out requests
• Comply with legal obligations and regulatory requirements
• Improve our SMS marketing program
• Respond to your inquiries and customer service requests

SMS Marketing Program Details

Consent

By opting in to our SMS marketing program, you consent to receive recurring automated marketing text messages from Alira AI at the phone number provided. Consent is not a condition of purchase.

Message Frequency

Message frequency varies. You may receive up to 5 messages per week/month.

Message and Data Rates

Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out

You can opt-out at any time by texting STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message. You may also contact us at (707) 234-8991 to be removed from our SMS list.

Help

For help or support, text HELP to any message you receive from us, or contact us at (707) 234-8991/email: [email protected]

Supported Carriers

Our SMS program is supported by major carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Please check with your carrier for compatibility.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our SMS marketing program (including Twilio)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Our SMS service provider, Twilio, processes messages on our behalf and is contractually obligated to protect your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your phone number and related information for as long as you remain subscribed to our SMS program. After you opt-out, we will retain your phone number on a suppression list to honor your opt-out request and comply with legal requirements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-Out: Opt-out of SMS messages at any time by texting STOP

To exercise these rights, contact us at (707) 234-8991/email: [email protected].

Children's Privacy

Our SMS marketing program is not intended for individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.

International Users

If you are located outside the United States, please be aware that information we collect will be transferred to and processed in the United States. By subscribing to our SMS program, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued subscription after changes constitutes acceptance of the updated policy.

TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and other applicable regulations governing SMS marketing. We only send messages to individuals who have provided express written consent.

Contact Us

If you have questions or concerns about this Privacy Policy or our SMS marketing practices, please contact us:

Alira AI
9900 West Park Dr
Suite 355 #1032
Houston, TX 77063
Email: [email protected]
Phone: (707) 234-8991
Website: https://getalira.com

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at [email protected].

Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of their personal information. We do not sell personal information. If you have questions, contact us at [email protected].

This Privacy Policy is designed to comply with SMS marketing regulations including the TCPA, CTIA guidelines, and general privacy laws. It should be reviewed by your legal counsel before publication.