Frequently Asked Questions
Everything you need to know about Alira
Alira answers incoming calls using an AI voice agent designed specifically for legal intake. It greets callers using your firm's name, asks screening questions, gathers client information, checks for potential conflicts, and can schedule consultations directly on your calendar.
Yes. Alira can schedule a consultation immediately based on your firm's availability. The appointment is placed directly on your calendar and the client receives confirmation by SMS.
Yes. Alira asks intake questions tailored to your firm's practice areas to determine whether the caller is a potential client before scheduling a consultation. This helps reduce unqualified consultations and ensures your time is spent on the right cases.
Yes. Alira can detect urgent situations during a call and perform a warm transfer to your office when necessary. If a transfer isn't possible, Alira records a detailed message and notifies your team immediately.
Yes. Alira can capture how the caller found your firm - such as Google search, referrals, advertisements, or social media - so you can understand which marketing efforts are generating clients.
After every call, Alira creates a structured intake summary with the caller's details, legal issue, and call notes. This allows attorneys to quickly review the case before the consultation.
No. Alira works alongside your team by handling the initial call intake, collecting information, and scheduling consultations. Your staff can then focus on serving clients and managing cases.
Alira already integrates with calendars and payment processors. Integrations with popular legal practice management systems - including Clio, CASEpeer, MyCase, and Zapier - are coming soon so Alira can fit seamlessly into your existing workflows.
Yes. All client data is encrypted at rest using AES-256-GCM and protected in transit with TLS. We use HMAC-based blind indexes so your data can be searched without ever being decrypted in the database. Payments are processed through a PCI DSS Level 1 certified processor - we never store credit card numbers. Documents are stored in encrypted cloud storage. Voice calls are authenticated with signed webhooks, SMS uses verified sender channels, and signup forms are protected against bots. We never share or sell your data.
Most firms can be set up quickly. Once your intake questions, scheduling preferences, and call routing are configured, Alira can begin answering calls for your firm.
Alira can be configured to ask different intake questions depending on the caller's legal issue and route the call appropriately within your firm.
Yes. There are no long-term contracts. Cancel your subscription anytime from your dashboard. Your service continues through the end of your current billing period, and your data can be exported before cancellation.