In law, timing is everything.

A potential client calls your firm. They're scared, overwhelmed, and ready to hire someone today. Nobody picks up. Or somebody does, and that client gets greeted by a staff member who has been trauma-dumped on all day, rushes through the call, forgets half the intake information, and says, "We'll call you back."

The callback never comes. So that potential client waits a few minutes, maybe an hour, then picks up that same phone and calls the next firm in their Google search.

That client was yours. And you never even knew they called.

I've been on both sides of that phone call. As a trial attorney, I know what it costs a client when they can't reach help fast enough. And I know how often that exact scenario plays out inside law firms. Quietly, invisibly, every single day. Nobody tracks it. Nobody reports it. It just keeps happening day after day.

There are two people who always lose in that moment. The lawyer. And the person who needed them.

That's why we built Alira.

Who We Are

My name is Stewanna Dasari. I'm a trial attorney, and I've spent my career working inside systems that often failed due to lack of follow-up and follow-through. That failure was not always a people problem. It was an infrastructure problem. Or more accurately, a lack of one.

I started as a felony prosecutor in the Sex Crimes division at the Harris County District Attorney's Office in Houston, working with the FBI and federal and local agencies on a Human Trafficking task force. Later I joined the Air Force as a JAG officer, worked as a Defense Attorney, then as Special Trial Counsel for the newly established Office of Special Trial Counsel, which I helped build from the ground up.

But before any of that, I was in rooms most attorneys have never worked in. I navigated employees through the Wachovia and Wells Fargo merger. I recruited for a medical research legal consultancy. I interned for Texas State Senator Rodney Ellis, and I worked in Education and Communications. Across every one of those roles, I saw the same thing: customer service and client acquisition fail, not because of bad people, but because of missing infrastructure. When the systems aren't there, even the most capable teams end up in chaos, working off a never-ending to-do list with no order, no urgency, no priority. Just noise.

I carried that into law. I've watched clients unravel because communication broke down at the exact moment it mattered most. I know where the funnel breaks. I know the costs when it does.

People become disgruntled when they feel ignored, unseen, and unheard. You can't be everything to everyone, and you can't take every call. What you can do is build systems. Infrastructure that gives every potential client a consistent experience, regardless of what else is happening on your end that day.

My husband and co-founder, DV Dasari, built things I couldn't. He has 25 years of engineering experience across government, legal technology, insurance, and fintech. He's built systems for state agencies, developed applications used by Fortune 500 companies, and engineered legal technology including a tool that searches and monitors intellectual property filings. He builds for pressure. For scrutiny. For scale. He's not interested in what works in a demo. He builds what holds up in the real world. He knows the cost, so he builds the solution.

We are a prosecutor and an engineer. We built the tool we wished existed.

The Problem We Couldn't Ignore

Law firms lose clients before those clients ever speak to an attorney. That's not an opinion. That's facts.

Someone searches for help. They find your website. They call. Nothing. They fill out a form. They wait 24 hours. They try again. Nothing. Voicemail. Nope. They move on.

Nobody on your team did anything wrong. Attorneys are stretched. Staff are overwhelmed. You can't be available at every hour and on the hour and nobody expects you to be. But here's the thing: the problem was never about effort. It was always about infrastructure.

Most law firms still run intake the same way they did in 2005. Phone calls and spreadsheets and sticky notes and hoping someone remembers to follow up. No real system. No accountability. No safety net. No true analytics, just guesses and hypotheses. And it doesn't just cost the firm revenue. It leaves clients without help they were willing and ready to accept, at the exact moment they needed it most.

That gap is what Alira was built to close.

Why We Built Alira

Alira is an AI-powered client intake and triage platform built for law firms.

When someone reaches out to your firm, Alira is there, any time of day. It has a real conversation, gathers the intake information your team needs, and figures out what kind of matter it is before a human ever has to get involved. If something is urgent, it doesn't sit in a queue. It gets routed immediately for a warm transfer. If someone was interested but didn't book, Alira follows up automatically, because most people need more than one touchpoint before they commit. And the whole time, it's tracking where your leads are coming from so you can finally see which marketing is actually working.

Your team doesn't get replaced. They get a process underneath them that actually holds.

We didn't build Alira because it seemed like a smart business move. We built it because I know this problem from the inside and DV has spent his career building the kind of infrastructure that prevents it. When we looked at how law firms handle intake, we saw an institution failing people quietly, not out of carelessness, but out of a lack of the right tools.

Every client deserves to be heard when they reach out. Every firm deserves to capture the business they've already earned.

Alira makes both possible.

Alira AI is an AI-powered client intake and triage platform for law firms. Learn more at getalira.com.